Experience The Horizon Difference:

  • Same Day Service/Flexible Scheduling: We will schedule service on a day and time convenient for you. We complete 99.67% of all heating repair service calls the same day.
  • On Time, Every Time: We will be at your home when we promise. If we are even 1 minute late, your service call is 100% FREE.
  • Extended Service Hours: Most companies close up and go home at 5 PM. We have found that 43% of our heating customers experience a heating repair problem after 5 PM. To help you, we have extended our service hours. Heating appointments are available until 11 PM to fit your schedule. And we work weekends. We also have experienced call-takers on duty till 11 PM Monday-Friday and all day Saturday and Sunday. Managers are on call after 11 PM for emergencies.
  • Worry-Free Pricing: We charge by the job, not by the hour and we’ll tell you the price before we begin the heating repair work.
  • Ironclad Guarantee: We guarantee our heating repairs for 2 full years…NO QUESTIONS ASKED! And as a Service Partner Plan member, you will enjoy a lifetime parts and labor warranty on all heating repairs.
  • Respect for You, Your Home and Property: Our heating repair technicians wear shoe covers, put down drop cloths and will always treat your home as if it were their own.
  • Clean Uniforms: Our heating repair technicians take the same pride in the way they look as they do in how they complete the work in your home.
  • Your Security and Peace of Mind: Our heating repair technicians wear I.D. badges, are background checked and drug tested for safety and protection.
  • Training: All of our heating repair technicians have years of experience in the business. Every Horizon heating professional is required to attend weekly training sessions of 150 hours each year to keep up-to-date on new equipment, repair and installation techniques. Training is held in our state-of-the-art center and conducted by our own full-time N.A.T.E. Certified trainer.
  • Fully-Stocked Trucks: Your heating repair technician will arrive fully loaded with all the tools, parts and equipment he needs to repair your heating system right. No time is wasted going back to the shop or to the hardware store.
  • 100% Customer Satisfaction: If you are not 100% satisfied with your heating repair service, we’ll do whatever it takes to make it right.

Horizon Services: We’re so confident you’ll be pleased with our fast, friendly and professional heating repair services, we know you’ll become a customer for life!

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